We are more than the award winning experts, our true focus and reward is complete client satisfaction. This is reflected back in some of the very kind testimonials we receive from our clients.
Our point of difference is, unlike most companies, we have a detailed customer care system to ensure you are cared for and communicated with throughout your project, whether large or small. We also like to keep in touch to ensure ongoing satisfaction and to make sure you get what you need done as quickly and painlessly as possible.
"Thank you for sharing this with us. It was the most successful show we have ever had and your input and support was outstanding. We will be doing it again next show!"
- Craig Davies, Business Development Manager,
Applus+ RTD - March, 2016
"I would like to thank your team at the Factory for the workmanship and handling our big order of corflute signage.
They looked excellent and by bundling each one separately made my job so much easier.
We had few teething issues so thank you for your patience and appreciate for accommodating to meet the schedule."
- Amita Patel, Agency Compliance & Research Manager,
Realmark Real Estate - May, 2015
"The rebranding of Lycopodiums offices nationally and internationally was a huge success.
Our client was very impressed with the service and high standard of work supplied by The Factory.
Thanks again for a job well done."
- Rick Calder, Director,
Calder Design - Feb, 2014
"We are happy with the outcome of the project, and NEXTDC senior management has also expressed satisfaction regarding the signage.
During the project I was pleased to be advised by you that The Factory had managed to commence work earlier than anticipated. I was also very satisfied with the on-site and follow up actions of the team, led by Phil. While there were a few minor issues, problems were addressed and resolved, and our deadlines for opening the facility with signage in place, were met.
Thanks for the efforts of your team."
- Terry Hendricks, Data Centre Project Manager,
Next DC - March, 2014
"I just wanted to say thanks again for all of the effort you put in for the urgent orders I submitted last week. Having the banner and stickers sorted out so quickly certainly impressed my clients, and my boss is rather impressed too!
I really appreciate how efficiently and smoothly the whole process went, and will have absolutely no hesitation in recommending others to use your services, and will do my best to send you more work from us! Hopefully, it wont be so urgent... but no promises! :)"
- Robin Mascall, Network Engineer,
Thinkin' IT - May, 2013
"Our business had exhibited for a number years at the Perth AOG with other companies marketing material. This was proving to be unreliable and we were also not promoting our own brand and company. Being a small business our marketing budget was limited and we needed to find the right solution for our stand. We contacted The Factory and we met with David Middleton.
During that initial meeting David took the time to get to know what our needs and goals were and outlined how The Factory would help us achieve them. We were impressed with the clearly outlined procedures The Factory followed to achieve the best fit for our goals and budget.
After commissioning The Factory to complete our stand for the 2012 AOG the process was smooth and went to schedule. Being able to view the completed stand at their showroom was a huge advantage as it gave us the opportunity mount and test the equipment to be displayed. When it came time to set us the display it went up easily and without a hitch.
Our team felt proud to be representing our company at the 2012 AOG, we receive very positive feedback and the qualities of leads generated were of a far higher standard than we have previously had. We are looking forward to working with The Factory for AOG 2013."
- Melanie Hamilton, Encore Automation
- Feb, 2013
"I just wanted to pass on a note to say Andrew did a great job out at the stand yesterday. It was the cleanest I have ever seen it, ready to go when we turned up and all the panels level etc. Andrew also phoned me to advise when the stand was ready and came over to meet me when I arrived to ensure I was happy with everything.
So a big thanks to all your team and Andrew, hopefully another successful show."
- Oriana Voss, Sales & Marketing Coordinator,
Scott Park Homes - March, 2012
"On behalf of the board of Manna Inc., I am writing this to thank you personally for your company's generous support with the launch of the Food Van, and for your gift of signage on the van. It looks great - very eye catching.
The launch on Monday was a resounding success, raising more awareness of Manna's work with the children of Western Australia, and letting our donors and sponsors know what is happening at Manna inc. The logos on the van really attracted attention. In fact, one young lady who just happened to be passing asked about Manna and took information to share with friendswho are interested in volunteering their services - simply by seeing the signage.
I would ask you to convey our sincere thanks to all of those other people in your company who contributed in any way to the launch. Please tell them that theor assistance contributed to the success of the day.
I believe that the various corporations that participated in this effort have set a new standard for social responsibility in this community, and have set a powerful example that will inspire other companies and organizations to do the same.
We at Manna look forward to working with you in the future as we seek to improve the lives of the disadvantaged in Perth."
- Lyn Snyder, PR,
Manna Inc. - May, 2012
"The booth for AOG 2012 was set up on time and all the equipment and furniture that we needed was there and in the most aesthetically pleasing place. The booth looked fantastic and was very well thought out. Thank you and everything was in order."
- Amber Silvester, Communications and Events Administrator,
Coffey Environments - March, 2012
"The Factory’s professional attitude and expertise ensured our clients displayfor AOG 2012 was manufactured on time and more importantly, on price. I have no hesitation in recommending The Factory to any business considering a display for any Exhibition they may be considering."
- Brad Austen, Managing Director,
Contact AMC - March, 2012
"I would like to express sincere thanks to The Factory on behalf of Sulzer following the smooth and professional handing of our graphic design, supply of furniture, custom plinths and move in/out at AOG Perth 2012.
The impact of the Sulzer booth R1 was a significant improvement from the previous three years we have exhibited at AOG – thanks to working with The Factory team."
- Bob Beckett, Sales Manager,
Sulzer - March, 2012
"CNW engaged David Middleton and his team at the factory in early 2011 to assist CNW with a fast turnaround time to build a stand for AOG2011. We were very impressed by the ability of David and his team to create a stand in accordance to our vision.
We utilised the Factory again for AOG2012 and they were extremely helpful in ensuring all changes to the stand design were completed in a timely and professional manner.
We have already enlisted David to design a new stand for CNW for AOG2013 and look forward to working with them to make AOG2013 another great event. I have no hesitation in recommending David Middleton and The Factory to any clients interested in utilising their knowledge and experience in creating custom built stands for future Exhibitions."
- Alistair Skyrme, WA Manager - Oil and Gas,
CNW Energy - March, 2012