At The Factory, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website – https://the-factory.com.au and use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

 

Information We Collect

We may collect information about you in a variety of ways, including:

-Personal Information: When you contact us, request a quote, or engage with our services, we may collect personal information such as your name, email address, phone number, and company name.

– Usage Data: We may collect information about how you access and use our Site, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.

– Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

 

How We Use Your Information

We may use the information we collect for various purposes, including:

– To provide, maintain, and improve our services

– To process your inquiries and requests

– To communicate with you, including sending you updates and promotional materials

– To analyse usage and trends to enhance user experience

– To detect, prevent, and address technical issues

 

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

– Service Providers: We may share your information with third-party service providers who assist us in operating our Site and providing our services.

– Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

 

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

– The right to access, update, or delete the information we have about you.

– The right to object to or restrict the processing of your personal information.

– The right to withdraw consent at any time where we rely on your consent to process your personal information.

To exercise these rights, please contact us using the information provided below.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

The Factory

3/40 Bryan Place, Stirling, WA 6021

hello@the-factory.com.au

1300 243 403

 

By using our Site, you consent to our Privacy Policy. Thank you for trusting The Factory with your signage needs!

 

Updated date: February 2025